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Current Open Positions

Job title:  Patron Services Assistant
Position type: Part-time, 12-15 hours/week
Hours: Afternoon and evening shifts required; includes Fridays and Saturdays
Starting pay: $16.17/hour

Job Description:
You make the patron’s experience at the library by enthusiastically greeting people and welcoming them into our library. You go out of your way to make sure everyone leaves with a smile on their face.

Success in this position requires:

  • High school degree, some college preferred
  • Two years experience working in a library, retail, and/or hospitality setting is strongly preferred
  • Computer proficiency including MS Office, Google for Work; Mac experience a plus
  • Accurate cash handling skills
  • A friendly personality
  • Excellent problem solving skills
  • Ability to work independently and as part of a team
  • Ability to communicate professionally in person and on the phone
  • Flexibility in work hours which include Fridays, Saturdays, and occasional Sundays

Our Performance Expectations:

Essential Functions:

  • Enters patron records in the Library database, doublechecks for accuracy
  • Assists patrons checking books out and in, renewing material, providing direction, using computers, and collecting fines and fees
  • Answers phones in a professional, friendly manner
  • Answers patron’s questions or gets help when needed
  • Treats customers and coworkers with courtesy and respect
  • Enthusiastically describes and explains the Library’s collections, online resources, and programs
  • Responds positively  to direction and requests for assistance from coworkers and managers
  • Confidently uses technology, including: computers, tablets, smartphones, copiers, printers, scanners, self-check terminals, automated material handler, equipment acquired by the Library
  • Patiently explains basic computer skills and new media formats to users
  • Accurately handles cash
  • Finds ways to keep busy and stay productive during slow times
  • Attends training as scheduled and required

Successful Candidates:

  • Enjoy working with the public
  • Are approachable, patient, and helpful
  • Are self-motivated and enjoy learning
  • Are passionate about all that libraries have to offer

Your job will involve your being “on the move” in our Library: You will stand, walk, crouch, stoop, squat, twist, climb, push/pull up to 50 pounds, and lift up to 25 pounds.

Download the Full Job Description Here

Please email a cover letter and resume to:
Ellen Kaiser
Patron Services Manager
ekaiser@deerfieldlibrary.org

No phone calls please. Qualified candidates will be contacted after September 25.